Event Tickets Center pros:
- Wide selection of event tickets.
- There are many payment methods.
- The websites have been carefully prepared
- There are phone apps
- Tickets are divided into sectors and are easily accessible
Event Tickets Center Сons:
- Serves only US residents
- After buying a ticket, it is impossible to cancel the transaction
- High fees
- Slow operation of the support service
- Event Tickets Center Summary
Event Tickets Center Summary
It can be argued that the service is one of those who managed to get the most positive feedback from customers. Yes, the service is not global and serves customers only in America, but despite this, the popularity of the site is growing all over the world. The site works very clearly, the technical side of the work is also very well established. Even though the coronavirus pandemic had a strong impact on the economic side of the work, the service staff managed to gradually restore the balance and return to previous indicators. As for the positive aspects, the service is constantly adding new items to both the range of tickets and technical nuances. The technical department of the site constantly monitors all the latest trends and keeps up with updates. Mobile applications have become a big step on the part of the service, this step has attracted many new customers to the site, especially young people. As you know, young fans often prefer to use mobile phones before ordering tickets. The range of tickets on the website is very good: diverse music, sports, and hard-to-reach events that are difficult to get to. In general, the service is legit, reliable, and safe. This is what world experts say.
What is Event Tickets Center?
Event Tickets Center has been growing and developing since 2005. Many experts say that this particular service has become a revolutionary impetus in digital marketing and has become a positive example for many. It is this site that many economists and marketers call a good example of competent development. Serais is very competitive because complex marketing moves were used during its creation and development. The efforts were not in vain and today the site is among the most popular. The service did not immediately become one of the largest, the development took place gradually. One of the main mottos of the service is “Buying tickets should be as simple and convenient as possible for the client.” The company’s management opposes the complication of processes. The service operates on a secure online platform. The site uses a special program that preserves the possibility of settings and experiments with optimized web components. The service is recognized not only by residents of America, it is known all over the world, although it works only for residents of the USA. In one of his interviews, the founder of the company Adam Young said that his goal in the first place was not to make money but to create the most convenient platform for selling tickets to events in different directions: music, sports, theater. Adam Young also added that he intends to further develop the company taking into account new technologies and the wishes of customers directly. At the moment, many ticket buyers rate the company by 6 points out of 10. Clients write that the service is legit, reliable,and safe.
How does the Event Tickets Center work?
The site is considered the easiest to use among almost all of its competitors. The company’s management places maximum emphasis on the fact that the buyer spends a minimum of his time searching for the necessary ticket. So, you will start your work with the site with a standard filter by which you will select the desired event or sports matches.
It is absolutely nothing superfluous in the website interface that could distract the user’s attention from searching for the necessary information. The booking and payment of the ticket are also carried out very quickly. If you are not purchasing eTickets, ticket delivery can vary extensively event-by-event, ticket-by-ticket, and seller-by-seller. Sellers will nevertheless ship your tickets as soon as they receive them in their office. It is also worth noting that you will be offered several ticket options and prices for each event. Many customers of the service note that the prices are very affordable, at least more affordable than many customers.
In general, the site works according to the scheme generally accepted in the ticket sales market. This scheme is standard and has not changed for years. The service is a platform that helps to meet the buyer and seller, as well as to carry out a legitimate and quick transaction.
Can you trust Event Tickets Center work?
Of course, everyone has their criteria by which they determine whether to trust a particular service. First of all, as a rule, customers look at the guarantees provided by the site. To begin with, you should understand exactly how this service works. The site works as a marketplace, an intermediary between buyers and sellers of tickets. It is very important to understand and be aware of the fact that the site is such, sellers. Tickets sold through the service are often purchased on the secondary market, and the prices are determined by the ticket seller, so they may be inflated. A high price cannot cause a decrease in the level of trust: a large difference in prices on such sites is a natural phenomenon since the trading platform itself has nothing to do with pricing. When you agree to cooperate with the site, you agree to the laws and regulations established by the service manager. Both buyers and sellers comply with these conditions, the service does everything possible to ensure that both parties comply with the rule. As for payment guarantees: all transactions are legal. When you pay by credit, debit card, or via Paypal, ApplePay, etc. Your data is safe. At least, there were no precedents in this regard. The service also guarantees timely delivery of tickets, regardless of which of the delivery options is electronic or the ticket is received by mail. Service is legit, reliable, and safe The website also guarantees the legality of tickets and a refund in case of cancellation of the event.
Event Tickets Center customer service
Even though hesitate is generally evaluated positively, it is fashionable to read a lot of complaints to the service support service. So, some users write that posts, which work with clients, do it very slowly and slowly solve the problems that have arisen. You can contact the site’s support service by email at customercupport@eventticketscenter.com. If you have an urgent question, you can contact us by phone number (855) 261-6909, (866) 820-4553. It is important to understand exactly when to make a phone call. This should be done only in urgent situations. Urgent situations include, for example, the absence of a ticket on the day of the event, the discovery of fake or invalid tickets. In all other cases, as a rule, all the questions that have arisen can be easily solved with the help of an email or an interactive window that you will see on the site. In addition, you should read the list of the most frequently asked questions. As a rule, in this list, you can find answers to most of the questions that users ask in emails and by phone.
The largest number of complaints to the support service was written during the coronavirus pandemic when all concerts were massively canceled and buyers demanded a refund for tickets. Customers wanted an immediate refund because the support service of this service often could not cope with the number of incoming calls and letters. Nevertheless, as of the beginning of 2022, the situation has stabilized, although there are still complaints about the slow work of the service staff.
How much are Event Tickets Center fees?
Fees are a natural link in cooperation with the ticket sales service. Many users, despite the many positive aspects of the site, complain that the amount of fees is too high. The service fees on EventTicketsCenter are about 31.5%. To many, this amount seems unfair, but the number of fees, as you know, can vary depending on many circumstances. For example, the number of tickets plays an important role in the formation of the commission amount. If we talk about the legal side of the issue, then these fees are charged by the law. Fees are a payment for the provided platform for making a transaction. Given the fact that the price of tickets that are sold on the site can sometimes be very low, the number of fees will not ruin you much. Fees also include delivery payment, the number of fees depends on the delivery methods. It is important that when money is refunded in case of cancellation of events, only the ticket price is refunded, fees will not be refunded.
Event Tickets Center cancellation fee
You cannot cancel a purchase that has already been made since all purchases are final. However, there is one nuance that distinguishes the service from many competitors. You can get a refund for your ticket not only in case of cancellation of the event. For example, if you get the “Event Ticket Protection” know that you must have a “serious illness, job loss, or traffic incident to get your money back. Of course, no one will take your word for it and representatives of the service will ask you to show evidence, for example, a certificate from a doctor or a police report on an accident.
Ticket Guarantee
The company provides a 100 percent money-back guarantee if your event has been canceled. Important! We are not talking about postponing a concert or a match, but about canceling it. So, what does the service guarantee its customers in addition to a refund? Timely delivery of tickets. If you are not purchasing tickets, ticket delivery can vary extensively event-by-event, ticket-by-ticket, and seller-by-seller. If the seller did not send you a ticket or the ticket did not arrive at you on time, the company will refund the money spent. You will also receive a refund if you have any difficulties entering the event, the ticket turned out to be invalid, etc. Service managers often say in their interviews that they pay increased attention to guarantees, but mono networks see a lot of reviews in which customers express doubts about the transparency of these promises. During the pandemic, there were many dissatisfied customers who, according to them, could not get a refund. People wrote that service is not legit reliable and safe
Event Tickets Center scams
You can often read reviews on the Internet in which buyers accuse the site of fraud for charging a fee higher than the nominal value than the price indicated on the actual ticket stub after receiving them. Representatives of the company categorically deny the fact of fraud, claiming that they have nothing to do with pricing and the price is set by the seller.
Sometimes you can find very harsh reviews on the web, in which buyers warn that it is not worth cooperating with the company.
At the same time, representatives of the service claim that they pay a lot of attention to issues and tactics that help prevent fraud. Critics and experts note that it was the numerous complaints on the Internet that led to a rapid drop in the rating of the service by several points over a certain period. Some of the company’s employees even suggest that these may be messages written for money to undermine the reputation of the site. Experts did not deny that it is always worth remembering about the possibility of unjustified criticism. However, after a sharp drop in the rating due to complaints, it was quite difficult for the company to regain its previous good positions.
