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11 Reviews for Event Ticket Center Reviews – Is Event Ticket Center Legit & Reliable?

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JoeMaxwell82

1 Reviews

Is Event Ticket Center Legit?

5.0/ 5

To begin with, I did not manage to attend the concert, but I still had good impressions about cooperation with the site. I’ll explain why. I was initially negative after reading a lot of negative reviews but decided to buy a ticket to the Event Ticket Center because it was here that I ate the right event. When I found out that the concert was canceled due to covid, I didn’t even hope for a refund and thought that I shouldn’t even expect a refund. To my surprise and against all my expectations, the money was returned to me 6 days after the cancellation of the concert. As far as I know, people wait for several months for other services. After that, I recommended the service to friends and many of them bought tickets without encountering problems. I believe that the ability to work quickly in such unforeseen situations as mass cancellation of concerts and a pandemic is a very important quality. I give 5 stars to this service for a responsible attitude to work and a respectful approach to each client.

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MildredFloyd93

1 Reviews

Is Event Ticket Center Legit?

5.0/ 5

To be honest, at first, I intended to give 4 stars, because not everything went well, but then I changed my mind. I used the service for the first time and talked a lot with the support service. In addition, I made a mistake when specifying the address to which the ticket was to be delivered. I honestly admit my mistakes. I’m a beginner and an alarmist. All the support representatives I talked to were friendly with me, except for a guy named James. Because of him, I wanted to give him 4 stars. He was impatient and annoyed by my questions. Nevertheless, in general, the representatives of the site did everything possible to explain everything to me and even helped to solve the issue with the error when ordering a ticket. I also liked the speed with which everything happens and the user-friendly interface. If I am asked if I will use the services of this site again, my answer will be positive. I would also like to note that my fears about late delivery and illegal tickets have not been confirmed. The site is legitimate and reliable, at least this is the conclusion I made for myself.

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GaryJames97

1 Reviews

Is Event Ticket Center Legit?

5.0/ 5

The way these guys work can be called in one word – professionalism. 7 of my friends and I purchased tickets to the event in advance. We have a large company, each member of which is very fastidious and demanding. I must tell you right away that we called the service many times, even swore. It is difficult to work with a large group of friends in which everyone has questions. At first, it occurred to us that we were overpaying and there were questions about the price, then we understood a lot about payment methods, then we rushed things in the matter of delivery. We are one of those customers who greatly annoy the support service and I want to thank them for standing it all. It was very important for us to get to the concert and it was the whole company, if the tickets had not been delivered on time, the birthday celebration would have been disrupted. To put it briefly, it was difficult to withstand us, but the representatives of the service coped with this task and provided us with excellent service. Thank you for a good event and of course 5 stars!

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MarySafford37

1 Reviews

Is Event Ticket Center Legit?

4.0/ 5

Unpleasant experience with this site. I give 4 stars only for the sake of nice people in the support service who are not related to the situation and sincerely tried to help. Event Tickets changed our tickets later after our purchase because they had already sold them to someone else. As a result, we had to watch the concert from the balcony. As we were explained later, a technical error occurred. What century are we living in? Can’t you set up elementary algorithms and work without such shameful failures? Elementary, the work of such services is elementary! And if you treat your work with attention and responsibility, then there should be no such problems! Otherwise, the concert was great, and the ease of ticket purchase and printout was super. So I don’t want to say that the service is bad. There are just disadvantages that need to be worked on otherwise customers will be lost who will go to competitors without technical and other problems.

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BobbieCook69

1 Reviews

Is Event Ticket Center Legit?

3.0/ 5

I see more cons than pros in working with this service. They do not deliver tickets earlier than 3 days before the event. Incredibly high fees. You are very lucky if you managed t,o contact their support service. Not everyone is so lucky. For most, talking to the representatives of the service remains only an impossible dream So much advertising, so many promises, in fact, nothing. Inattention to customers, careless attitude. I didn’t like working with this site. Nevertheless, I give 3 stars for the reason that the choice of concert tickets is really good. Often I can see exactly on this site what I can’t find on others. This is exactly the moment that will force people to cooperate with the service. I advise the guys to change their attitude towards customers and reconsider the decision of their prices. I’m sorry, but I don’t believe that you have no control over prices.

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Diggs26

1 Reviews

Is Event Ticket Center Legit?

3.0/ 5

I do not recommend this site to anyone. I put 3 and not 2 stars just because the service still performs some functions. In general, I got a very unpleasant impression and in the future, I will try to do everything possible not to use the services of this service anymore. Do you think it’s ok to pay $200 in fees for 2 tickets? ! Scammers and frauds. I used to use the services of other ticket sales sites, but this was the first time I encountered these robbers. Isn’t it a shame to openly steal? Why should I pay you such big money? Also, I had no idea the tickets would be so overpriced. Expensive tickets and a very high amount of fees. If you forget about these disadvantages, the service works quickly and correctly, but how can you forget that you were robbed and not even apologized? Buy tickets on other websites.

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Evans57

1 Reviews

Is Event Ticket Center Legit?

4.0/ 5

At the initial stage, everything was fine. I chose and paid for the ticket. The delivery also occurred on time. Everything went without a single minus, but I was glad early. The minus was also very big, but I only found out about this minus at the last moment and could not fix anything. I received my tickets 2 days before the start of the event, these were exactly the seats I bought. But when I saw my seats at the concert, I was just shocked. We couldn’t see the scene normally, what we saw on the site diagram and what we got, in reality, is a big difference. I don’t want to call you scammers, you work well. But you need to pay more attention to such important points as the seating scheme. For the wrong scheme, I give the site 4 stars.

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foy4family74

1 Reviews

Never again will I buy from this site

2.0/ 5

Bought tickets and got a tracker can not reach customer service- No tickets to download. Called both numbers on the paypal receipt. Never have I had such an awful experience with a ticket sales company. No one answers either number 855-261-6909 or the 844 number I am at a loss for words

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Milazzo66

1 Reviews

Is Event Ticket Center Legit?

3.0/ 5

I am in a very unclear situation and regardless of its outcome, I am disappointed with the work of the service. I will not recommend it to anyone. I am writing this review in hopes that someone from Customer Support will see it and respond to me as I cannot reach anyone by phone or email. The concert for which I bought a ticket in two days, and I can’t contact anyone. Do you consider this a serious attitude towards customers? Never, never again will I work with a service where such an attitude to customers. Update. I still got the tickets, but the attitude towards Customer Support has not changed. I put 3 stars instead of 2 just because I still got to the concert. Otherwise, the fact that I was never able to contact Customer Support completely spoiled my impression of this site, and now I will bypass it.

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Beverly43

1 Reviews

Is Event Ticket Center Legit?

4.0/ 5

My tickets to Jason Isbell were refunded out from under me without my knowledge. It was a terrible situation because I was planning to attend the event with my daughter, who flew in from another country. I found out about the situation at the last moment and in the first minutes, of course, I experienced a real shock. When I contacted the Event Ticket Sales Center, I was told to get confirmation from the venue. I was very upset and even wrote an angry comment on social networks. I want to apologize for this, it was worth listening to the position of the service first, and then writing bad words on the Internet. We figured out the situation, the fault lies with the seller, with whom I was unlucky and the service representatives could not do anything in this situation. As a result, the service corrected the situation and I no longer have any claims directly to this site. Moreover, I will use their services again because they do not leave the client alone with the problem, but help to solve it.

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Carr20

1 Reviews

Is Event Ticket Center Legit?

5.0/ 5

I had to buy tickets on different websites. But I didn’t want to write a comment about any of the services. Event Ticket Center has become an exception and I don’t want to restrain my positive emotions. I’m a pretty picky customer and it’s hard enough to please me. However, it was when purchasing this service that I liked everything from beginning to end. I was surprised myself: I quickly found the tickets, paid for them without any problems, the ticket was delivered on time and I attended a wonderful concert. Many people write about high prices. Yes, you can find a lot of expensive tickets on the site, but this is not a feature of this service only. As a person who has tried almost all the analogs of the Event Ticket Center, I say that there are both cheap and expensive tickets on any website. It’s silly to generalize. I give the service 5 stars. If it were possible to give 10, then I would give 10. The only service on which the work is built specifically for the client.

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Event Tickets Center pros:

  • Wide selection of event tickets.
  • There are many payment methods.
  • The websites have been carefully prepared
  • There are phone apps
  • Tickets are divided into sectors and are easily accessible

 Event Tickets Center Сons:

  • Serves only US residents
  • After buying a ticket, it is impossible to cancel the transaction
  • High fees
  • Slow operation of the support service
  • Event Tickets Center Summary

 Event Tickets Center Summary

It can be argued that the service is one of those who managed to get the most positive feedback from customers. Yes, the service is not global and serves customers only in America, but despite this, the popularity of the site is growing all over the world. The site works very clearly, the technical side of the work is also very well established. Even though the coronavirus pandemic had a strong impact on the economic side of the work, the service staff managed to gradually restore the balance and return to previous indicators. As for the positive aspects, the service is constantly adding new items to both the range of tickets and technical nuances. The technical department of the site constantly monitors all the latest trends and keeps up with updates. Mobile applications have become a big step on the part of the service, this step has attracted many new customers to the site, especially young people. As you know, young fans often prefer to use mobile phones before ordering tickets. The range of tickets on the website is very good: diverse music, sports, and hard-to-reach events that are difficult to get to. In general, the service is legit, reliable, and safe. This is what world experts say.

What is Event Tickets Center?

Event Tickets Center has been growing and developing since 2005. Many experts say that this particular service has become a revolutionary impetus in digital marketing and has become a positive example for many. It is this site that many economists and marketers call a good example of competent development. Serais is very competitive because complex marketing moves were used during its creation and development. The efforts were not in vain and today the site is among the most popular. The service did not immediately become one of the largest, the development took place gradually. One of the main mottos of the service is “Buying tickets should be as simple and convenient as possible for the client.” The company’s management opposes the complication of processes. The service operates on a secure online platform. The site uses a special program that preserves the possibility of settings and experiments with optimized web components. The service is recognized not only by residents of America, it is known all over the world, although it works only for residents of the USA. In one of his interviews, the founder of the company Adam Young said that his goal in the first place was not to make money but to create the most convenient platform for selling tickets to events in different directions: music, sports, theater. Adam Young also added that he intends to further develop the company taking into account new technologies and the wishes of customers directly. At the moment, many ticket buyers rate the company by 6 points out of 10. Clients write that the service is legit, reliable,and safe.

 How does the Event Tickets Center work?

The site is considered the easiest to use among almost all of its competitors. The company’s management places maximum emphasis on the fact that the buyer spends a minimum of his time searching for the necessary ticket. So, you will start your work with the site with a standard filter by which you will select the desired event or sports matches.

It is absolutely nothing superfluous in the website interface that could distract the user’s attention from searching for the necessary information. The booking and payment of the ticket are also carried out very quickly. If you are not purchasing eTickets, ticket delivery can vary extensively event-by-event, ticket-by-ticket, and seller-by-seller. Sellers will nevertheless ship your tickets as soon as they receive them in their office. It is also worth noting that you will be offered several ticket options and prices for each event. Many customers of the service note that the prices are very affordable, at least more affordable than many customers.

In general, the site works according to the scheme generally accepted in the ticket sales market. This scheme is standard and has not changed for years. The service is a platform that helps to meet the buyer and seller, as well as to carry out a legitimate and quick transaction.

Can you trust Event Tickets Center work?

Of course, everyone has their criteria by which they determine whether to trust a particular service. First of all, as a rule, customers look at the guarantees provided by the site. To begin with, you should understand exactly how this service works. The site works as a marketplace, an intermediary between buyers and sellers of tickets. It is very important to understand and be aware of the fact that the site is such, sellers. Tickets sold through the service are often purchased on the secondary market, and the prices are determined by the ticket seller, so they may be inflated. A high price cannot cause a decrease in the level of trust: a large difference in prices on such sites is a natural phenomenon since the trading platform itself has nothing to do with pricing. When you agree to cooperate with the site, you agree to the laws and regulations established by the service manager. Both buyers and sellers comply with these conditions, the service does everything possible to ensure that both parties comply with the rule. As for payment guarantees: all transactions are legal. When you pay by credit, debit card, or via Paypal, ApplePay, etc. Your data is safe. At least, there were no precedents in this regard. The service also guarantees timely delivery of tickets, regardless of which of the delivery options is electronic or the ticket is received by mail. Service is legit, reliable, and safe  The website also guarantees the legality of tickets and a refund in case of cancellation of the event.

Event Tickets Center customer service

Even though hesitate is generally evaluated positively, it is fashionable to read a lot of complaints to the service support service. So, some users write that posts, which work with clients, do it very slowly and slowly solve the problems that have arisen. You can contact the site’s support service by email at customercupport@eventticketscenter.com. If you have an urgent question, you can contact us by phone number (855) 261-6909, (866) 820-4553. It is important to understand exactly when to make a phone call. This should be done only in urgent situations. Urgent situations include, for example, the absence of a ticket on the day of the event, the discovery of fake or invalid tickets. In all other cases, as a rule, all the questions that have arisen can be easily solved with the help of an email or an interactive window that you will see on the site. In addition, you should read the list of the most frequently asked questions. As a rule, in this list, you can find answers to most of the questions that users ask in emails and by phone.

The largest number of complaints to the support service was written during the coronavirus pandemic when all concerts were massively canceled and buyers demanded a refund for tickets. Customers wanted an immediate refund because the support service of this service often could not cope with the number of incoming calls and letters. Nevertheless, as of the beginning of 2022, the situation has stabilized, although there are still complaints about the slow work of the service staff.

How much are Event Tickets Center fees?

Fees are a natural link in cooperation with the ticket sales service. Many users, despite the many positive aspects of the site, complain that the amount of fees is too high. The service fees on EventTicketsCenter are about 31.5%. To many, this amount seems unfair, but the number of fees, as you know, can vary depending on many circumstances. For example, the number of tickets plays an important role in the formation of the commission amount. If we talk about the legal side of the issue, then these fees are charged by the law. Fees are a payment for the provided platform for making a transaction. Given the fact that the price of tickets that are sold on the site can sometimes be very low, the number of fees will not ruin you much. Fees also include delivery payment, the number of fees depends on the delivery methods. It is important that when money is refunded in case of cancellation of events, only the ticket price is refunded, fees will not be refunded.

Event Tickets Center cancellation fee

You cannot cancel a purchase that has already been made since all purchases are final. However, there is one nuance that distinguishes the service from many competitors. You can get a refund for your ticket not only in case of cancellation of the event. For example, if you get the “Event Ticket Protection” know that you must have a “serious illness, job loss, or traffic incident to get your money back. Of course, no one will take your word for it and representatives of the service will ask you to show evidence, for example, a certificate from a doctor or a police report on an accident.

Ticket Guarantee

The company provides a 100 percent money-back guarantee if your event has been canceled. Important! We are not talking about postponing a concert or a match, but about canceling it. So, what does the service guarantee its customers in addition to a refund? Timely delivery of tickets. If you are not purchasing tickets, ticket delivery can vary extensively event-by-event, ticket-by-ticket, and seller-by-seller. If the seller did not send you a ticket or the ticket did not arrive at you on time, the company will refund the money spent. You will also receive a refund if you have any difficulties entering the event, the ticket turned out to be invalid, etc. Service managers often say in their interviews that they pay increased attention to guarantees, but mono networks see a lot of reviews in which customers express doubts about the transparency of these promises. During the pandemic, there were many dissatisfied customers who, according to them, could not get a refund. People wrote that service  is not  legit reliable and safe

Event Tickets Center scams

You can often read reviews on the Internet in which buyers accuse the site of fraud for charging a fee higher than the nominal value than the price indicated on the actual ticket stub after receiving them. Representatives of the company categorically deny the fact of fraud, claiming that they have nothing to do with pricing and the price is set by the seller.

Sometimes you can find very harsh reviews on the web, in which buyers warn that it is not worth cooperating with the company.

At the same time, representatives of the service claim that they pay a lot of attention to issues and tactics that help prevent fraud. Critics and experts note that it was the numerous complaints on the Internet that led to a rapid drop in the rating of the service by several points over a certain period. Some of the company’s employees even suggest that these may be messages written for money to undermine the reputation of the site. Experts did not deny that it is always worth remembering about the possibility of unjustified criticism. However, after a sharp drop in the rating due to complaints, it was quite difficult for the company to regain its previous good positions.

Q Are Event Tickets Center tickets legit?

Representatives of the company claim that the tickets are legal. Nevertheless, if you carefully read the rules and policies of the site, you will understand that the site cannot guarantee the legitimacy of tickets one hundred percent, since it does not sell them itself. The seller is responsible for the legality of tickets.

Q How to tell if tickets are fake?

If you find that your ticket is fake, then you should immediately contact the customer support service by phone. In any case, do not throw away the ticket, you must have it as proof of fraud. Not only does the service itself deal with all issues of fraud and illegal tickets, but the police are also often involved because the sale and distribution of fake tickets are criminally punishable. We remind you that if you receive a fake ticket, the service will refund your money. Of course, this will happen after the fact of fraud is proven.

Q When does Event Tickets Center stop selling tickets?

Sometimes the sale stops an hour before, sometimes 90 minutes before the start of the event, and sometimes in the last minutes. There is no general rule. It all depends on the event.

Q What happens if tickets don't arrive?

If you have not received your ticket, you, as in the case of fake tickets, need to contact the service support service. It is best to do this by phone since in emergency cases this is the best option to quickly resolve the issue. As a rule, in such situations, the company either returns your money or offers a choice of another ticket of equal value or more expensive. Practice shows that most customers choose money.

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