Vegas.com Reviews – Is Vegas.com Legit, Safe and Reliable?

I like how easy it is to navigate the website and options. My purchase was really swift. Always the best prices and never had a bad experience. In addition, I enjoyed talking to the very kind support representatives. An operator named Jane was great and very helpful, our original show was canceled, but she helped us figure out the situation. We preferred to buy tickets to another show instead of a refund since we were flying to Vegas anyway and the whole trip was planned. I also want to note the speed with which refunds are made in case of cancellation of the event. I have never had any problems in this matter. Many here complain about the discrepancy between hotel advertising and reality. My friends and I were satisfied with everything. And if such cases occur, then I think it’s worth writing about it on the hotel reviews page, not the site.

All my friends recommended this site to me, but I didn’t like the experience of working with this service. When I needed to clarify some details, I tried to call and was on hold for 15 minutes. After my call was answered, I asked a few questions, after which I was directed to the site to carefully read the information. I was unpleasantly struck by the prices. On other sites, prices for the same events are much lower, plus this service has quite high fees. They position themselves as a cool site, if so, then communicate coolly with customers and make the interface accessible. When I finally decided to book tickets, I found that none of my cards passed. Why? The support service also did not know why there was a failure, everything was fine after about an hour. Tickets for events can be bought on similar sites cheaper, I do not recommend this service.

What are you praising this site for? Are you blind? Don’t you see that you are offered cheap smolders with markup, that the photo of hotels does not correspond to reality? I was planning a nice vacation with my family, booked a hotel and tickets for entertainment events. In the end, what did we get? Unpleasant impressions of the hotel and fees that we didn’t even know about. There should be mention of hidden fees other than resort fees, such as daily parking fees. Also, there should have been mentioned that there is no pool except on weekends. Terrible hotel. Why can’t you give full information about the hotel where you are settling people? If you don’t know how to do this job well, then don’t do it at all. Sell only tickets to events and do not touch the hotel business. I do not recommend this site to book hotels directly.

The website is very nice and informative. Easy to maneuver around. Using the site several times I have not found significant shortcomings in the work of the site. For those who are planning a vacation in Vegas, this site is irreplaceable. My mother ordered a hotel on the website, but urgently she had to change it for several reasons. The service staff helped me solve the issue, although I had previously heard that it was almost impossible to change the hotel after purchase. I was also pleasantly surprised by the prices for the events. I compared them with similar prices on other sites and Vegas turned out to be the most acceptable option. Of the minuses, I would like to note the high prices for hotels, but this claim is rather not addressed to the site. Because it is to the site that I have no complaints. I recommend it to everyone.

I didn’t like the work of the site. I selected a refundable hotel price but after my payment was accepted, my invoice showed my purchase was not refundable. Very frustrating! The site lists non-refundable and refundable pricing. In addition, I have several complaints about the site itself on which it is inconvenient to place an order and make a payment. For some reason, I ran into a problem when paying with a Mastercard. Later I read the comments and saw that I wasn’t the only one facing such a problem. But I’ll tell you frankly, I wouldn’t write a negative comment about the service if it wasn’t for the support service. The representatives of the support service became the most unpleasant moment for me. Their attitude upset me a lot, they talked to me as if I was distracting them from very important things and my call put them very badly. I talked to several operators and they all made a bad impression on me. Do not use the services of this service. You can find much better sites.

This site is just incredible. It’s hard to please me, but on this site, I was satisfied with all the points, from prices to the interface and the application. The Vegas app is highly helpful and reliable which enables me to research, shop, and compare my interests in Shows, Air+Hotels, Tours, and Attractions! It! Well designed and user-friendly! ! I used to use other sites a lot. Unlike Vegas, it is sometimes difficult to use them. A lot of unnecessary functions, the requirement to download some applications. Why all this? Everything is simple and clear here. This site was created specifically for the user and I see that this company is interested in its customers. Support service operators communicate with me more warmly than relatives and help solve all issues. There are also no complaints about the choice of tickets.

Overall, I liked the site. First, I want to focus on the positive aspects. Firstly, there is an excellent selection of tickets for events and a list of other services that a traveler to Vegas needs. The site is very easy to navigate. I was planning a trip with my family, and we found everything we needed in one place. It’s not advertising, it’s really ent. And now I’ll move on to the cons. The website could be made more user-friendly by asking the user to verify purchase is correct before the final transaction. I made a mistake but when I called them to see if they could correct it I was faced with a very friendly attitude. They helped me fix everything calmly, quickly. Previously, I had to communicate with operators of other similar sites, and believe me, the difference is very big. It’s a pity that this site provides services only in Vegas. I would love to use the services of this service for any trip abroad.

Many of my friends traveling to Vegas used the services of this particular site. I decided to try it too, although at the beginning I had a lot of doubts. In principle, I do not like to buy something over the Internet and I am a very distrustful person. I am pathologically afraid of fraud and I associate online sales exclusively with fraudulent actions. However, my fears turned out to be groundless, and in the end, my journey was possible thanks to this site. I liked that in addition to tickets for events, I can book a hotel, transfer, and other services. A very versatile website that can help organize your trip. Would have given 5 stars, but it would not accept my credit card, kept saying error. As a result, I still managed to make the payment, but a technical glitch spoiled the impression of the site.

This is the first time I have used this site. This was my first trip to Vegas, so I wanted to organize everything in the best way. Fortunately, this site makes it possible to plan the entire journey from start to finish at a fairly reasonable price. Yes, they charge quite high fees, but fees are present on almost all sites. On those sites where there are no fees, there are necessarily some other disadvantages. The process was easy and very efficient, the only issue was the PayPal link to charge took 4 attempts. If we talk about other details of using the site, easy to use, but a little disappointing, because you have no idea of your seating. The choice of events was pleasantly surprised, I was counting on a much smaller assortment. I was also surprised by the attitude of customer support representatives who patiently explained to me all the points that I have clarified many times.

This is the best ticket website I’ve ever come across. I liked everything. Excellent choice, well-established work, assistance to clients in non-standard situations. I found it necessary to change my show booking from Sunday to Saturday. I contacted a representative of Vegsd com and it was changed immediately. To be honest, I don’t know any other sites where I could make changes with the same ease. I’m sure: today this is the only ticket website that deserves 5 stars. The price is also very nice, I also like the interface. Using this site is a pleasure. I have been using this service several times and I am always satisfied. I am happy to recommend this service to everyone.

Purchased 7 tickets and received the confirmation, everything was great. Until they decided to cancel my ticket without letting me know. I show up with my family the day before leaving vegas to find out my tickets were canceled! Thanks for letting us know, if there was a problem how about you tell us so we can resolve it. You guys screwed us and ruined our vacation.

Number 1 booking company for Vegas. They always have the best prices. And if they don’t they price match anyways. I love them

Booked tickets to men of Sapphire through their site and it was a mistake. First of all the limo that supposed to pick us up left the moment we came down, even though we told the driver we are coming down. Driver said that vallet staff told him no to park in hotel area which was not true as we asked the hotel staff. When we arrived in Sapphire club, they somehow had issues finding our reservation but the staff there was really kind and helped us out (seemed that they had this issue before ).Our package included 2 hours of champagne or wine but the waiter told us that they can only give one round of it! We showed him the ticket we booked and he said that Vegas.com arranged it by themselves but that is not part of the club! Ticket to Sapphire club is actually only 27 $ and then you pay extra for drinks, dances, etc. All in all I find it really unprofessional from this site to sell tickets like that. I am happy that the Sapphire club took care of us but still is not fair for them to sell tickets on behalf of them with an offer that they never agreed on.

BEWARE!!! Do NOT use! They’re horrible at customer service will charge you extra any chance they can. I purchased the wrong date for one show ticket, and called immediately to correct my mistake and now they said they have to submit a change date request but will cost an additional $25. I reached out to Wynn directly and they said they can change the date easily if the third party calls and requests it, and cost no additional fees. I suggest you purchase tickets directly through the box office. A lot easier!

Why didn’t I check Yelp first? UGH. Nothing against the chat agents. i found them to be nice. However, the flights are way over priced.I booked my hotel and flight to Vegas 8 months before departure thinking I would get a good rate, but if I booked today I would have saved $300 on my flight. $300! That’s a whole plane ticket to some place else.The best rate guarantee is only for hotel stays. For a flight, you can get a credit, but the airline will charge a $200 change fee… I would still save money after losing the $200, which is crazy. Buyer beware.

I have left VM after VM with no returned calls. Emailed twice also and no response. Total Scam at this point. Trying to cancel with them is impossible, but if you want to book…they’ll take your money.

Show was canceled due to corona and they gave me a credit not a refund. I had to call in wait on hold to get a refund. Just a big hassle

Worst customer service. Left 5 voicemails and 3 emails over 4 day period trying to cancel a reservation. Phone line keeps going to voicemail. What a joke of a “travel agency”

Terrible! Due to Covid the shows we booked in March were all cancelled and they promised to reimburse us for the 6 tickets for a value of about 1,000$ They initially said it would take a few weeks then they said a month or two and now its been almost 5 months. No answer to voicemail or emails. This is 1,000$ that I am still waiting for with no one that will answer.

I loved the Red rock Vegas desert tour! Our tour guy name was ” Skip” and he did phenomenal job explain and showing us everything. He also kept the kids interested on a hundred degree day! We got as much water as we wanted and a lunch. I’m just saying, I would definitely do it again.