- Easy to use
- Good work of the customer service
- High level of trust from customers
- Many years of experience
- Vegas.com offers not only tickets to events, but also hotel rooms, air travel packages, tickets to shows, tours
- Sometimes there are problems with the hotels: customers complain about the discrepancy between the rooms in the picture and reality
- Late updates: sometimes the tickets for sale have already been sold out
- Fees are too high
If we evaluate the service in total, then the number of positive reviews from customers dominates. An interesting fact is that negative comments are usually most often read from young people, and middle-aged and elderly customers are very satisfied with the services of the site. Since the service has been operating for many years, it has a circle of regular customers who have been cooperating with it for years. Many people like that the service provides a full set of services, not only tickets for events but also the opportunity to book a hotel and also visit an interesting excursion in Vegas. With the help of the site, it is fashionable to plan a great trip to Las Vegas, so far the service has no competitors who could offer similar quality services in this region. As for the high fees, many are dissatisfied with them. However, regular customers of the service write that they are willing to pay Lada more for such a quality of service. On average, the service has a score of 8 out of 10, which is considered a very good indicator. The company is constantly working on improving the shade moments, developing new advertising moves.
What is Vegas.com?
Vegas.com was founded in 1998. Initially, the company was positioned as an online travel agency. According to the concept of the site, it contains everything that a tourist needs to go to Vegas: tickets for events, hotel reservations, interesting excursions, and so on. In addition, the list of services also includes air flights. Initially, VEGAS.com was one of the companies of The Greenspun Corporation, but later became the property of Remark Holdings. Many experts called this transaction a summer cottage and profitable milking Remark Holdings because in 2005 Vegas.com ranked in the list of the 50 most popular and reliable ticket booking sites in the world. Every year, the owners of the site try to do everything possible to ensure that the site remains modern and meets the technological needs of users. Any Internet user who has reached the age of 18 can use the site’s services after carefully reading the agreement and studying how the site works. A very interesting point: the site contains information according to which VEGAS.com does not accept any responsibility or liability for any delays, interruptions, or downtime. does not control and is not obliged to take any actions regarding: which users access the Site; what Content you access through the Site; what impact the Content may have on you. These points are not indicated on every site of a similar orientation. Also, the site is not responsible for copyright compliance. The company’s policy assumes openness and transparency in all matters, which is why each item is described in detail. At the moment, world experts estimate Vegas.com very high. Many critics admit that the management is doing a lot of work on improving different areas of the company without staying in one place.
How does Vegas.com work?
So, Vegas.com is a unique and for many an indispensable service when planning a trip to Las Vegas. Through the company’s website, you can completely buy a tour for yourself: plane tickets, book a hotel and buy tickets for a concert or show. It is very simple to do this: the interface of the site is clear even to beginners who have never used such services. On the main page of the site, you can easily find the necessary directions: tickets for events, air flights, hotels, and more.
You can find the right event by date, location, price, and name. According to users, the search is perfectly optimized.
It will also not be difficult to pay for the services of the site. American Express, Diners Club, Discover, JCB, Mastercard, PayPal, VISA, Bank Card, Debit Cards, Credit Cards are used for payment. It is very easy to make a payment online, but for this, it is initially necessary to register on the site. The company provides a high level of security of personal data and payments
Can you trust Vegas.com?
Most users in the world consider the company legit reliable and safe. Many years of experience and a minimal number of unpleasant situations related to booking have formed a good opinion about the company. Among many similar sites, this site is the leader in terms of the trust. In addition, in case of emergencies, the service employees skillfully solve all problems in the shortest possible time. Nevertheless, everyone forms their attitude to the company based on their priorities. For example, for one Vegas.com this is a reliable ticket source, and the other will not like the services of the service. The service must carry out a lot of work in the direction of preventing the sale of fake electronic tickets. The issues of legitimacy and credibility are very important for the service.
Vegas.com customer service
Many employees of the company say that the support service is their pride. The support service of service works around the clock and very quickly. You can contact the service employees by calling 1-866-983-4279 (around the clock) and by calling 1-702-492-3902 if you are not calling from the USA. Support staff communicates only in English. Email: firstname.lastname@example.org You can also ask your questions to the support service using a special page on the website.
There is also a list of frequently asked questions on the site. This list is very extensive and in most cases answers most of the questions that users are interested in. The support staff convincingly ask customers to first read the list of questions, and then call. Because the telephone support service is primarily designed to solve urgent situations.
How much are Vegas.com fees?
Some services of the service require payment of fees, which is a natural process in the sale of tours and tickets. The Service reserves the right to change the number of fees for services due to various external and internal factors. It is important that the number of fees also differ depending on the service you choose and the number of services. Important point: the number of fees can be changed ten days before the start of your tour/event/excursion. The company is completely legit reliable and safe, therefore, fees and commissions do not punish buyers and these data are publicly available. It is important to remember that this service cooperates with many hotels and service providers because the price of a hotel room, for example, can be increased by the decision of the hotel administration and the service has nothing to do with it. It is also worth considering that not only the service but also its partners can hold money for their services. This is notified in each case because each package of services is different. Do not forget that there is a so-called different margin on-net tariffs. Also, the buyer should remember the taxes that will be included in the order price. Some customers complain that the service fees are overstated, but they make up 30-40 percent of the cost of the service, and the high price is determined directly by the cost of hotels and tickets to events in Las Vegas.
Vegas.com cancellation fee
The cancellation and refund system is an ambiguous topic because the system differs depending on the service you used. We are talking about some kind of refund, most likely only in the case of buying tickets to the event. If the event is canceled due to the fault of the organizer, then it is the organizer who will be obliged to return it. It is important to understand that the service VEGAS.com is not responsible for any failure to fulfill its obligations under this Agreement if such failure is the result of any reason other than VEGAS.com If you want to change or cancel your hotel reservation, then these issues are resolved by calling 1-866-998-3427 or 1-702-492-3902. Every order and case of working with the service is unique. For example, often there is no change or cancel fees for hotel bookings. It is important to remember that the booking cannot be canceled or changed by email. This is a mistake that many users make: without studying the agreement, they write about the changes by e-mail and do not receive a response, as a result of which they become hostage to an unpleasant situation.
Vegas.com is a very reputable service. It is this service that has the least number of negative reviews and unpleasant situations with purchases. This service is probably the only one in America with such a small number of complaints. The service does not provide very large discounts, but always guarantees the quality of service at the highest level. The service performs its tasks one hundred percent, if any mistakes happen, then most often they occur due to the fault of the service seller directly. As indicated in the user agreement, the service is not responsible for the seller’s mistakes. However, because the service is responsible for checking service sellers and cooperates only with reputable organizations, precedents occur very rarely. As for the guarantee of tickets, they are guaranteed by legit, because the service cooperates only with legit reliable, and safe partners.
Fraud cases related to this company are very rare. If any unpleasant situations happen, they are usually related to the delivery process and are not directly related to the activities of the service.
A lot of complaints are subsequently refuted by de clients themselves. Sometimes they just inattentively read the contract and hurriedly write a review with an accusation of fraud. It is known that the company pays great attention to the quality of service and, in particular, protection from various kinds of scammers. For example, it is very difficult to find negative comments on the Trustpilot reviews site. In general, based on the analytics of this site, the service has a very high rating.
The company’s managers do not disclose schemes to combat fraudsters because it is the scammers who, knowing the scheme, can use it against the company.