Eventbrite |
Ticketmaster |
Ticketmaster vs Eventbrite – Tickets selection |
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| The selection of tickets on the website is very good, but this choice is accompanied by several disadvantages. For example, discounts are not provided for everyone, that is, only for non-profit organizations. Also, the service follows a very strict refund policy: you can get a refund only according to the rules of the site, there is no individual approach to each situation. At the same time, the range of tickets is diverse and fans of all age categories can choose the right event because the website presents events for every taste. | Many world experts believe that it is this service that offers the most optimal and diverse selection of tickets. The site can offer tickets for every taste and age. In addition, the search for the right ticket is simplified by the user-friendly interface of the site. Users especially like a good selection of tickets for musical events, performances by famous artists. However, there is also a minus – ticket prices on this service are often very high. The management of the service explains this by the peculiarities of the secondary market. |
Ticketmaster vs Eventbrite – Fees |
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| The site is legit and reliable, but at the same time charges customers minimal fees. Many people are alarmed by this fact, but do not worry: low fees are a consequence of the service policy. Sometimes the amount of fees is 2 percent of the ticket price, while competitors have fees ten times higher. But 2 percent is the minimum tariff, the number of fees can leave both 10 and 20 percent. It all depends on many factors related to the sale of the ticket. | When working with this site, you should be prepared for high fees. Compared to many similar services, the fees of this service are slightly higher. The amount starts from 20 or 35 percent of the ticket price. When you make a purchase, the fees are processed in stages and you will be able to see the final cost for payment only at the final stage of registration. The service uses several types of fees, such as service fees, shipping, and others. |
Ticketmaster vs Eventbrite – Shipping |
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| All standard methods of ticket delivery are available to the customer of the service, including the electronic version and mail delivery. It is important to understand that the amount of fees that the buyer will pay to the service depends on the method of ticket delivery. Often, the buyer also cannot choose the delivery method independently, and the method is determined directly by the organizer of the event. At the moment, the most popular method is the delivery of tickets by e-mail or in printed form with the help of couriers. | When working with the service, many customers note the convenience and versatility of the delivery service. The company offers several options, each of which is convenient. For example, e-tickets are very popular. In general, the service prefers to use the following types of ticket delivery to customers: Electronic Tickets, Mobile Entry, Print-at-Home, US Mail, UPS Standard Tickets. As a rule, there are no problems with ticket delivery and delivery is made on time. |
Ticketmaster vs Eventbrite – Customer service |
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| You will be able to fully communicate with the support staff of the service only after you register on the site. It is very simple to do this. You should also remember that the site’s policy is aimed at optimizing communication on the Internet and minimizing live communication. Since it is communication through chats and emails that has shown itself to be a more effective option. Nevertheless, if you need to contact by phone, then you can call from 9 to 17, at 1-877-620-9578. | On working days from 9 to 17, representatives of the service support service can communicate with you by calling 800-653-80000, however, the company’s management strongly asks users to initially familiarize themselves with the list of frequently asked questions. It is because customers do not want to read the questions, but immediately start calling, there is a congestion of the line. As a result, clients with really important and urgent questions cannot get through. In addition to telephone communication, you will be offered to use a special window in which you can chat with representatives of the service in a chat or write them a letter. |
Ticketmaster vs Eventbrite – Safety and security |
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| The site is trusted by many users. The terms of the agreement and the guarantee describe in detail what the site employees are responsible for and what they are not. For example, the main responsibility for the legitimacy of tickets lies with the seller and not at all with the employees of the site. The service will help to sort out the situation if a problem occurs, but will not be responsible if, for example, you receive a fake ticket. But the money will be refunded to you in such a situation. If we talk about the level of verification of sellers, then most experts estimate the level as average. The service does not differ in that it pays maximum attention to verifying the identity of customers. | Representatives of the company have stated many times in various interviews that they pay a lot of attention to safety and reliability. Based on the fact that the company is large, versatile, and works in many directions, then control over safety and reliability is in the first place. For example, the company’s employees seek to cooperate only with verified ticket suppliers, unverified ones are checked. How exactly the verification takes place, the company’s representatives do not report because this information can be used by fraudsters. |
Ticketmaster vs Eventbrite – Features and Extras |
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| Among the distinctive features of the service can be noted the speed of work, efficiency, good technical support. One of the negative aspects is an inconvenient discount system, which is not provided to everyone, sometimes a disclaimer. Sometimes there are also delays in returning money for canceled concerts. In general, the site is very popular with British and American users. The service has the lowest rating in Turkey, Italy, and Spain. | A distinctive feature of the service is its scale and globality. “One of the largest leaders in its field,” is what critics call the service. Despite the many positive aspects, users do not like the pricing policy that the service uses. Many people believe that ticket prices are often greatly inflated and the service does not control the sellers’ requests. Also, many people do not like a large number of fees. But judging by the reviews, the quality of the work fully compensates for the above disadvantages. |
Ticketmaster vs Eventbrite – Payments |
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| All payments when using the service are made online. If you are a seller, the time of receipt of payment for a ticket to your account largely depends on the nuances of your bank’s work. In general, the payment will be sent to your account within five days after the end of the event. It will also be convenient for both sellers and buyers to use the PayPal system. Because it is beneficial for foreign customers. The system allows you to set up payments for countries and currencies where Eventbrite payment processing is not available. | The payment system when working with the service does not cause any complaints from users. The payment system is very convenient and there are no problems with transactions. You can use American Express, Visa, MasterCard, Discover, Diners Club, Ticketmaster Gift Card, or debit card. In addition, you can pay for tickets with foreign cards, because several banks cooperate with the service and can make payments automatically converting them into the desired currency. |
Ticketmaster vs Eventbrite – Summary |
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| During last months you can read more and more positive reviews about the service. Undoubtedly, the service has recently reached a new level. The management radically revised the company’s development policy and made several adjustments. The site is not characterized by protracted technical problems that sometimes happen to competitors. The site works quickly and reliably. The service has integration with Facebook, and a lot of attention is also paid to optimizing decentralized sales. | Summing up the work of the service, first of all, it is necessary to note the extensive experience in the field of ticket sales, reliability, excellent assortment. At the same time – high prices, sometimes delays in the payment of refunds. The service is suitable for those customers who focus more on quality rather than price and primarily care about the safety of the purchase. |