StubHub |
Ticketcity |
Ticketcity vs StubHub – Tickets selection |
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| People call the company a true veteran in the field of ticket sales around the world. The range of tickets offered is huge, thanks to a very good assortment that the company is known in many countries of the world. The service offers tickets to events in various directions, in recent months the company has been focusing on further expanding the number of events to attract customers. Ticket prices are sometimes high, but the company argues this with the peculiarities of the secondary market. | TicketCity is a website that pays a lot of attention to classifying and expanding the direction of events. The service differs in that it is constantly working to expand the database. The assortment is liked by users. At the same time, customers do not like that tickets cannot be purchased on Android devices – the company has not yet released an appropriate application. A few years ago, users complained about the insufficient choice of tickets, now this problem is completely absent: the choice of tickets is excellent. |
Ticketcity vs StubHub – Fees |
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| The number of fees ranges from 18 to 35 % of the ticket price. Fees are completely legal, it is an integral part of the work of many ticket companies. The fees provide them with the opportunity to make purchase and sale transactions. Fees are also paid for ticket delivery. Do not confuse fees with taxes. Taxes are not related to the service. The amount of taxes varies depending on your country city or State. Many payments are added to the amount of the ticket price, which you can fully calculate at the final stage of the ticket registration. | As of 2021, the average commission was 20-25 percent of the ticket price. This amount is constantly changing and depends on the number of tickets purchased, the venue, and the type of event. Also, do not forget that with any purchase you pay for delivery. This is a very important point that many do not take into account. All fees and taxes are added to the ticket price and you will see the result already at that final stage of ordering. The fees are legal and are paid for the activity of the service, for the fact that the service provides a platform for the transaction and provides legitimacy. |
Ticketcity vs StubHub – Shipping |
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| Delivery is usually made using UPS, but there are other types of ticket receipts, including electronic ones. A lot depends on the organizer of the event and the seller In any case, regardless of the delivery method, the service guarantees the buyer that his tickets will be delivered on time and the buyer will receive exactly the tickets that he ordered on the website. Despite all the guarantees, sometimes there are delays with delivery, but the company always compensates the buyer for the amount paid for the ticket or offers a drag ticket to the event. | An important caveat is that the company may not offer international shipping to every country. If you are not in the USA and not in Britain, you may face delivery problems. Despite this, there is still a way out for international buyers. If TicketCity doesn’t ship to your country, then you need to ship your items to a US/UK package forwarder who’ll then ship your package to your international location. As for the delivery of submarines to the territories of America and the UK, there are no problems in this regard. The company uses standard postal services. The company also uses an electronic ticket system. |
Ticketcity vs StubHub – Customer service |
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| The work of the support service has improved significantly in recent months, after the crisis associated with the coronavirus pandemic. During the mass cancellation of tickets, the service operators simply did not have time to answer all the questions and deal with a huge amount of money refunds in time. Nevertheless, now the work of the service has stabilized. If you have questions that are not presented in the list of the most frequently asked questions, then write an email to customersupportuk@stubhub.co.uk or you can call the phone number +44 203 814 3443. | The site’s support service has recently started to work much better, users write about it in numerous reviews. If earlier there were a lot of problems with the support service, now there are practically no complaints. An important point: you can contact the support service not only on working days but also on weekends. This is very important because many companies of this profile cannot help their customers on weekends. So you can contact the service representatives from 9 to 17 by phone at 1-800-918-2612 or hello@ticketcity.com. |
Ticketcity vs StubHub – Safety and security |
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| Do not worry about the security of working with the service. It is worth worrying about the security of working with sellers. If some unpleasant situation occurs in the course of work, then in fact the service itself is not responsible for this situation, but simply helps you to compensate for the damage incurred. The service is an intermediary and simply provides a platform for making a transaction. Nevertheless, the site gives guarantees to buyers. A guarantee that the ticket will be delivered on time and a guarantee of the legality of the ticket. Employees of the site claim that they check sellers and tickets for sale according to special schemes. | The site is safe and provides buyers with several guarantees. These guarantees include a guarantee of the legitimacy of tickets, a guarantee of timely delivery, and a guarantee of protection of users’ data from illegal actions. The service also undertakes to return the money to the buyer if the event is canceled. As for fraud, no such cases have been officially recorded recently. |
Ticketcity vs StubHub – Features and Extras |
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| Important points of the service, it is worth noting that the employees fully assume the obligations to carry out the transaction between the seller and the buyer, who does not need to contact each other. Also, a distinctive feature is fairly high ticket prices and fees, which are sometimes added during the ticket registration process. As for guarantees, the companies differ in that they strictly follow the rules and do not welcome an individual approach. | The scheme of work has one very important feature that greatly changes the work of the company. We are talking about the fact that the service buys tickets from sellers, while most other companies of a similar profile do not do this. That innovation greatly helps the company to optimize the work for all participants in the process. Another feature of the service is the constant desire to expand the choice of tickets and work in this direction. |
Ticketcity vs StubHub – Payments |
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| The payment system of the service is very convenient. Regardless of which country you are in, you can pay for the purchase of a ticket. There are also no problems with bank cards. There are representative offices of the service in many countries of the world, so it is not difficult to pay for a ticket. In addition, the service accepts PayPal payments. Many customers in their reviews call the service’s payment system the most convenient among competitors. All transactions are legal and are carried out under the strict control of responsible persons. | The payment scheme for tickets on the website can be called standard. The service accepts credit and debit cards (American Express, MasterCard, Visa, and Discover) as well as PayPal (online only) and Apple Pay. Important! The service never accepts accept credit cards for payment. All transactions are legal and protected. It is important to understand that your purchase is not fully processed until the seller confirms the availability of tickets. In case of any failure, the money will be returned to you on the same card with which the payment was made. |
Ticketcity vs StubHub – Summary |
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| The service is one of the world’s leaders in ticket sales. If reputation and assortment are important to you, then you can choose this purchase service. Of the advantages of the company, one can also note the well-established work in many countries of the world, of the minuses – sometimes uncontrolled and unjustified increase in ticket prices. In general, users highly appreciate the service, but customer reviews from different countries differ greatly. | In Britain and America, the service has a fairly good rating. Even though a lot of criticism was directed at the company during the pandemic, the situation is now beginning to recover. If you are looking for a reliable, fast, but not the cheapest option, then you can use this service. Prices are sometimes high, but the quality of service is also on top. |