Seatgeek |
Stubhub |
Seatgeek vs Stubhub – Tickets selection |
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| The distinctive quality of the service is that a special algorithm is used when selecting tickets. This algorithm is programmed so that it determines the combination of the optimal price and location. The approach to each event and ticket is individual.
There is a good selection of tickets, but sometimes users complain about the lack of tickets and hard-to-reach events. |
For many customers, the choice of tickets on this service seems to be more extensive. It is often possible to find tickets for hard-to-reach events and purchase tickets at the last moment. |
Seatgeek vs Stubhub – Fees |
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| Regarding fees, there is a very important nuance in working with the service that you need to pay attention to. For example, if you buy tickets from a desktop computer, the fees will average 10 percent of the ticket price. However, if you purchase a ticket using a mobile app, the cost of fees starts at about 20 percent. Not everyone is familiar with this practice, but the practice is legal and the rules of the service emphasize: the amount of fees depends on many circumstances, including the order method. | Stubhub typically charges fees of 15 percent or more of the ticket price. Depending on the type of event and venue, the number of fees may increase up to 35 percent. The service warns customers that the amount of fees is constantly changing and depends on many external and internal factors. As for profitable purchase options, the fees can be reduced by purchasing a large number of tickets. The more tickets you buy, the less you pay. |
Seatgeek vs Stubhub – Shipping |
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| As a rule, the service uses a UPS or FedEx dispatch system. Delivery is carried out within approximately 48 hours. By a special number, you can track the movement of the ticket, the readiness of the ticket for shipment is a very convenient function thanks to which you can track all the nuances and promptly solve problems if they arise. The service provides a guarantee of timely delivery. In some cases, delivery takes more than 48 hours, but do not forget that each order is individual. | The service warns sellers that when placing tickets on StubHub, that they must deliver tickets to buyers in the same way as they bought on the primary market. This greatly simplifies the system and makes the transaction safer for several reasons. Tickets can be delivered by mail, in electronic form. You can buy several types of tickets on StubHub, and they are delivered in different ways. There are such options as mobile transfer, electronic or Instant download (PDF), mobile or print, UPS, Pickup. |
Seatgeek vs Stubhub – Customer service |
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| The customer support service of service, according to the estimates of most customers, works without failures. The rest of the time to resolve issues with the support service is from 10 am to 8 pm. Negative feedback about the service support service was only during the pandemic-related crisis. In general, yes, the work of the service is evaluated by 8 points out of 10, if we summarize the reviews on several sites. It should be noted that the company’s management officially apologized to users about the overlaps during the pandemic and promised to optimize the work of the support service. | The Stubhub support service works quite quickly. Opening hours are from 5: 00 am to 9: 00 pm. Recently, the service support service has received a lot of complaints. Many complain that the support service solves problems too slowly. The support service can be contacted at pr@stubhub.com, customersupportuk@stubhub.co.uk, in a special chat or by phone. According to many customers, any of the options works very slowly. In their comments, netizens often ask the service to change the staff of the support service. |
Seatgeek vs Stubhub – Safety and security |
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| Most users do not doubt the legality and reliability of the service. The company guarantees that the purchased tickets will not be fake, in addition, they will be delivered on time. At the same time, the terms of use of the service emphasize that the main responsibility is borne by the ticket seller. The service staff does what they can to check sellers and tickets. . In general, users rate the level of security by 7 points out of 10. However, if we take into account the review during the mass cancellation of tickets, then the company’s rating is much lower. However, during the coronavirus pandemic, the income and rating of all ticket companies fell. | It is quite safe to work with the site. Recently, the service staff has been checking tickets very carefully using special systems. The service also complies with the privacy policy and does not use customer data for illegal purposes. The service also guarantees a refund of the amount paid for the ticket when the event is canceled. Customers who have encountered the work of the site claim that the service responds quickly to complaints with suspicion of fraud, which indicates a high level of security. |
Seatgeek vs Stubhub – Features and Extras |
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| This company, based on venture funds, helps to find tickets to events through modern applications and technologies. The peculiarity of the service is that the service helps the buyer to find the best option by conducting preliminary analysis. The platform is distinguished by its convenience and speed.SeatGeek combines information from events of various kinds, including sports, concerts, theaters, and other events. | This service is distinguished by a wide selection of tickets in different directions. It is the range of tickets that many consider being a positive moment in the work of the service. Managers call the distinctive feature of the service the individual approach of the support service to each client, and the service also offers its customer’s gift certificates with which such certificates are sold on the website. The service operates in 40 countries, it is also a distinctive feature that inspires the trust of many customers. |
Seatgeek vs Stubhub – Payments |
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| Payment for tickets is made using debit and credit cards, and in the case of a refund of the cost of tickets, the money comes to the same card with which the payment was made. It is also worth mentioning payments to sellers.
The seller receives this money when the tickets are sold. The payment is made to a bank account. Currently, the service supports payments to residents of the United States |
You can buy tickets on StubHub with all major credit and debit cards. You can also use StubHub gift cards, PayPal, Apple Pay, Google Pay, and Affirm. The service never accepts checks or cash for payment. Otherwise, you can adjust the method by which you plan to make the payment. This can be done in the Settings section. You will also receive a receipt for the completed transaction. |
Seatgeek vs Stubhub – Summary |
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| This service stands out from its competitors primarily for its innovative steps, research, and application of new technologies. It is with the help of special technologies that the service helps customers to study the ticket market perfectly and dress up the necessary ticket as soon as possible. Tickets go on sale from both the primary and secondary markets. The company also has a good and affordable pricing policy: many users like discounts on tickets and reasonable prices. | Summing up, we see that this service is an excellent platform with a large selection of tickets for every taste, but with a rather weak support service. The service as a whole has proven itself well and is among the leading in the world. Experts call this platform a leader in ticket sales. The average rating of the service according to customer reviews is about 4 out of 5, which is a good result. |