Tickpick |
Seatgeek |
Tickpick vs Seatgeek – Tickets selection |
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| The selection of tickets on the website is very good, but sometimes in the process of buying and choosing seats, users encounter some minor difficulties. These are technical issues that the service staff promise to solve soon. In general, in all areas of events, you can find the tickets you are interested in and easily filter them. As for the map of places, the map does not suit all users of the service. | There is an excellent selection of tickets on the website. Many customers note that the main feature of the site is that it is that you can find tickets for the most inaccessible events. Most users call this fact the biggest advantage of the service. It is also convenient to filter tickets and choose the right direction or location for yourself. You can also see your seats on the website. The price of tickets is unstable, they change depending on many factors. |
Tickpick vs Seatgeek – Fees |
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| The service does not charge fees from ticket buyers. This is a very important point that attracts many new customers to the site. The site management says that despite the differences in the scheme of work, the site is legal and all transactions and other actions are legal. The absence of fees from buyers pleases users and to some extent compensates for the increase in ticket prices that has been observed recently. | The number of fees varies greatly depending on the method by which you book a ticket. For example, it will be cheaper to buy a ticket from a desktop computer than from a mobile application. The price difference is quite significant. For example, buying a ticket from a computer, you will pay about 10 percent, and from a mobile application about 20. It is worth noting that the amount of fees also depends on many factors and may increase. |
Tickpick vs Seatgeek – Shipping |
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| The company’s official website states that tickets that ship on Teckpick are delivered via FedEx. Before and after the coronavirus pandemic, customers had complaints about the delivery service. Recently, the situation has improved and representatives of the service have promised to pay increased attention to ensuring that tickets are delivered on time. Earlier, representatives of the company said that there would be no more problems with delivery when working with the site. | As a rule, the service uses a UPS or FedEx dispatch system. There are practically no problems with delivery. We should remember that the cost of delivery is also paid by the ticket buyer. We can only talk about the speed of delivery in each specific case, because this moment depends on many factors, including when the seller sent the tickets. It is a mistake to blame the delivery service for any problems because in most cases the fault for the delay lies with the sender. |
Tickpick vs Seatgeek – Customer service |
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| The best option to quickly and efficiently contact the support service is an interactive chart that you will see on the website. However, in difficult situations, you can also call 845-538-4567. Do not think that after a telephone conversation with representatives of the support service, your question will be resolved much faster. As practice shows, everything is solved much easier in an interactive chat. In addition, before contacting the support service, do not forget to read the list of the most frequently asked questions. | The site’s support service can usually be contacted from 9 am to 6 pm. The service works promptly and almost does not cause customer dissatisfaction. If you want to communicate with representatives by phone, please dial 1-877-705-6003 (U.S.) or 1-201-493-6725 (international). Before you call, do not forget to read the list of questions that are offered on the website. That’s often where the answer can be found. As for the speed of the support service, as a rule, issues are resolved within a maximum of 48 hours. |
Tickpick vs Seatgeek – Safety and security |
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| The site provides its customers with several guarantees that inspire the trust of users. The website guarantees that the tickets received by the buyer will be legal also that the tickets will be delivered on time and that these will be exactly the tickets that the buyer ordered. There are no failures on all points except the timeliness of delivery. However, if there was a problem with the delivery, then you will be reimbursed for the damage and the ticket price will be refunded. | This service has a generally good reputation. Many years of experience, the ability to get out of crises, professional treatment of clients, and a competent development policy – all pplayanan important roles in building trust. The service guarantees the authenticity of the tickets sold, guarantees timely delivery, and guarantees the receipt of the personalized ticket that you ordered. All the points that relate to the responsibility of the service to the client should be read before starting cooperation with the service. This information is publicly available on the website. |
Tickpick vs Seatgeek – Features and Extras |
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| As for the distinctive feature of the service, almost all users have the same opinion. They all say that the main advantage of the company is the absence of fees when buying a ticket. At the same time, in recent months, users have been complaining about a sharp increase in ticket prices, but representatives of the site assure that the service is not to blame for this trend. As for the problems with delivery in the past, this nuance was also solved. Of the negative aspects, only minor technical problems remained when working with the service. | The website is undoubtedly one of the leaders in the ticket sales market. The service works almost without failures. A good selection of tickets, a user-friendly interface, credible guarantees. Sometimes the prices on the site are too high, and sometimes you can read complaints about high fees. But these are standard complaints that apply to almost every service of this format. In general, the site is rated quite highly and has a wide customer base in many countries of the world. |
Tickpick vs Seatgeek – Payments |
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| There are no problems with paying for tickets on this service. The payment system is very well established. The service accepts payment from all major debit and credit cards, as well as PayPal. However, some ticket buyers do not like the fact that the service does not accept payments from Van moor Samsung Pay. Many call this moment a disadvantage in the work of the service. | The payment system on this service, like all competitors, follows a similar scheme. The service accepts leading bank debit and credit cards for payment. As of the end of 2021, payments were accepted only from individuals in the United States. Transactions are legal and are given without problems. Payment only by bank transfer. |
Tickpick vs Seatgeek – Summary |
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| If we compare reviews about the site, then there are about an equal number of good and bad ones. Out of 10 points, the site scores about 6. Despite such an advantage as the absence of commissions, users pay attention to disadvantages such as delays in delivery, high ticket prices, mismatch of places on the map, and in reality and the slow work of the service support service. Also during the coronavirus pandemic, there were many complaints about delayed refunds. | Despite sometimes inflated prices, the service constantly offers discounts to users, takes steps towards optimizing work. Service employees listen to comments, which contributes to the growth of the company’s rating. At the same time, there are shortcomings in the company’s work. They mainly concern late payments of money when returning tickets. In general, despite the criticism, the service firmly holds the position of leader. |