Ticketmaster |
Tickets.com |
Ticketmaster vs Tickets.com – Tickets selection |
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| The service has a very good selection of tickets. Since the company has been working in the market for many years, thanks to its experience, it knows the interests of customers. The service offers tickets in several directions, also showing the user a seating chart, thanks to which the buyer can see the location of the stage. A few years ago, users had complaints that the site offered few tickets to sporting events, but now this problem no longer arises. | The service offers users a good selection of tickets and a simple search for the right events using the location. The site works quickly without technical problems, so you can always quickly find what you need. Recently, the number of tickets for music has increased significantly on the site. Users note that the service offers more and more concerts in different directions. In the future, the service plans to increase the range in all areas. |
Ticketmaster vs Tickets.com – Fees |
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| The work of almost any ticket sales site provides for the presence of so-called fees. This site has an average fee of 25-30 percent of the ticket price, but this is information as of 201. In 2022, the pricing policy and fees may be revised. You will see the final amount of the ticket purchase together with taxes and fees at the final stage of the purchase because the amount of fees depends on many external and internal factors. | The fees start from 20 percent of the ticket price. It is also worth remembering that this amount is constantly changing. The amount of fees depends on the venue of the event, the type of event, and the number of tickets purchased. The number of fees for this service can be called “average”. Prices are kept at a level between cheap and expensive. It is this point that very often attracts visitors to the site. The service is liked by those who do not want to pay a lot and are afraid of too low prices. |
Ticketmaster vs Tickets.com – Shipping |
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| With the delivery of tickets, as a rule, there are no problems because the service uses many ways to deliver tickets. The ticket can be delivered in such ways as Electronic Tickets, Mobile Option (Go Mobile), Printing at Home, US Post, and Standard UPS tickets. Often the ticket delivery method is determined by the seller or the organizer of the event. It is worth remembering that the number of fees may also change depending on the delivery method. Recently, customers have noticed an improvement in the delivery sector, besides, the service guarantees that the delivery will be timely. | Tickets are usually shipped via UPS or FedEx. Bracelets are delivered in the same way. Important! Bracelets for festivals like Coachella are delivered within 48 hours after the event. You can easily track the movements of your ticket or bracelet using the number by which you will confirm where your ticket is now. Not all tickets are sent immediately after placing an order. Tickets are often sent a few weeks before the event. |
Ticketmaster vs Tickets.com – Customer service |
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| The site’s support service is working fast enough and employees are trying to solve all incoming issues. Also, the support service is very attentive to complaints and appeals in which there is a suspicion of fraud. Each request, complaint, and the problem is considered individually. The website states that you can talk to representatives of the service by phone 800-653-80000 from 9 to 17 on working days. Nevertheless, the service staff asks users to familiarize themselves with the list of frequently asked questions before calling. | By the reviews of the service’s customers, most of them are satisfied with the work of the support service. You will not be able to fully contact the service without registering on the site. When you register, you will be offered several options to ask the question you are interested in. It should be noted that the service works quickly and efficiently but avoids communicating with customers by phone, considering this an extreme measure, trying to solve all issues online. |
Ticketmaster vs Tickets.com – Safety and security |
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| Site management always attaches great importance to security. At the slightest suspicion of fraud or illegal tickets, an investigation is immediately initiated. The site checks sellers by various methods and therefore guarantees buyers the legality and legality of tickets. Nevertheless, each potential client of the site should familiarize himself with the list of guarantees provided by the company’s management. The guarantees also relate to timely delivery and refund in case of cancellation of the event. | This service provides users with guarantees according to which customers are protected. The service guarantees the customer a refund in case of any unforeseen circumstances such as the cancellation of a concert or sports event or a problem with the delivery of a ticket. The website warranty describes in detail all the points that are recommended to read before you start working with the service. As for the protection of users’ data, the data is used only within the framework of legislation. |
Ticketmaster vs Tickets.com – Features and Extras |
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| The site is very popular in many countries and the main distinguishing feature of the service is called by many users a user-friendly interface, an excellent selection of tickets, a convenient payment system, and good work of the support service. Another distinctive feature is that the amount of fees often seems too high to customers. Ticket prices can also be inflated. Another feature is the control over the security of the site and a responsible attitude to each order. | A distinctive feature of the service is the very good work of the online support service, a very simple interface, and an elementary procedure for buying and selling tickets. Also, the service applies a system of Internet security technologies to ensure that your transactions are safe. The pricing policy that is applied on the site is also liked by many users. Of the negative sides, first of all, customers note the lack of an interactive map of seats, which causes inconvenience when buying a ticket. |
Ticketmaster vs Tickets.com – Payments |
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| The payment system is very simple and almost every customer can choose a suitable option for themselves. Customers can pay for their tickets using American Express, Visa, MasterCard, Discover, Diners Club, they can also use a Ticketmaster gift card or debit card. All transactions are carried out within the framework of the law, there have rarely been any problems with transactions. Paying for purchases on the site, according to most users, is very convenient. | You can pay for tickets using such payment systems as Visa, MasterCard, American Express, and Discover Card. Transactions are completely secure, you can use both a credit card and a debit card. In case of a refund for one reason or another, the amount is deposited to the same card with which the payment was made initially. The payment is very fast. Important! If your card details have changed, then you should inform the service support service about it. |
Ticketmaster vs Tickets.com – Summary |
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| The service is very reliable and enjoys the trust of customers in many countries of the world. Despite the high prices (tickets and fees), many prefer the service because transactions are very well protected by guarantees. The company is very diversified and is constantly in development: new technologies, expansion of activities, and optimization of sales. The company’s rating is quite high and after the crisis of 2019 (pandemic and massive cancellation of concerts), the company managed to regain its position. | The company has established itself well in the ticket sales market but suffered heavy losses during the coronavirus pandemic. Then the company faced a massive cancellation of concerts and a massive refund. The period turned out to be very difficult for the service, but the recovery process is already in full force, the Company is trusted, and the pricing policy of the service attracts more and more new customers. The company’s rating is high in America, Britain, but for example in Russia, Italy and Turkey, the service is not popular. |