Tickpick |
Stubhub |
Tickpick vs Stubhub – Tickets selection |
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| When working with the service, you will encounter a good selection of tickets, but you will also see that sometimes the site has problems with providing a seat map. Also, users often complain that they end up getting tickets “with a closed view of the stage”, and it is no longer possible to return them. Ticket prices are not too high and compared to other sites, many call this service cheap. | The service is one of the most famous in the field of ticket sales. The range of tickets is a topic that the management pays special attention to. It is worth noting that the same attention is paid to both musical and sporting events. Previously, users complained that the musical direction prevails, but now the assortment has become wider.In addition, the site has very convenient filters with which you can choose the ticket you need. |
Tickpick vs Stubhub – Fees |
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| The service never changes customers and service fees. This platform is the only one among the major ticket sellers that do not charge a fee. This is a very important point that attracts many customers to the service. However, some people are alarmed by this fact. In response, the management of the service assures that the absence of commissions should not confuse buyers and all the work of the service is carried out exclusively on legal grounds and within the framework established by law. | When you work with this service, you should be prepared to pay fairly high fees when paying for a ticket. Officially, it is considered that fees range from 18 to 35 percent of the ticket price, but in fact, there are no low fees on the site. The amount of the fee depends on the number of tickets you have purchased, on the event, and its many factors. Most often the fees are about 30 percent of the cost. |
Tickpick vs Stubhub – Shipping |
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| All tickets that ship on Teckpick are delivered via FedEx. You will have an option at checkout to select the type of delivery method you prefer when your tickets ship. It is worth noting that over the past few years, you can increasingly read negative comments from users on the web that the ticket is delivered to customers too late or delivery occurs at the very last moment. | Ticket delivery is carried out both by regular postal services and in electronic format. Delivery does not occur immediately after placing an order. The timing depends on when the seller sends the ticket. Therefore, most delivery failures occur solely through the fault of the seller. The delivery method can be determined by both the seller and the buyer. Each transaction is individual and information about delivery or possible delivery options is indicated on the checkout page. |
Tickpick vs Stubhub – Customer service |
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| The working hours of the service support service are from 9 am to 11 pm, seven days a week. During non-working hours, some employees of the service do not answer phone calls butmonitor incoming email messages. In emergencies, you can call 845-538-4567. What applies to urgent situations? Situations such as the absence of a ticket immediately before the start of the concert, the fact of the discovery of a fake ticket, problems with entry to events. If you have questions about the refund or cancellation of the concert, then it is better to solve them in an interactive chat, it will be more effective. | Many experts call the support service of the ticket sales service “the face of the company”. Because it is often on communication with the support service that trust in the service is built. There have been mistakes in the work of the support service of this website, but the company’s management always listens to criticism. Also, the management responds to almost all complaints, which is also a big plus in the work. You can contact the support service by email to customersupportuk@stubhub.co.uk or you can call the phone number +44 203 814 3443. |
Tickpick vs Stubhub – Safety and security |
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| The service positions itself as a seller of legit tickets. But, if you carefully read the contract, it says that the site is not responsible for the legitimacy of tickets. This is the standard scheme according to which all such companies work, when the service is simultaneously responsible, but most of the responsibility lies with the seller. How can the service guarantee the legitimacy of tickets? The site management assures that it uses special schemes that help prevent fraud. | The issue of security and trust when buying tickets on secondary sales sites is always very controversial. Many are satisfied with the guarantees provided by the service, some consider these guarantees insufficient. Some customers are alarmed by the fact that the responsibility for the authenticity of tickets is ultimately borne not by the ticket sales service, but directly by the seller. Nevertheless, in case of a malfunction, the service guarantees a refund, or, at the request of the customer, a replacement ticket for a more expensive one. In general, the site is trustworthy, and employees are doing everything possible to prevent fraud. |
Tickpick vs Stubhub – Features and Extras |
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| The main feature of this service is the absence of fees. Customers really like this feature. At the same time, the number of complaints that the delivery is not timely has recently begun to increase, the Management promises to solve this problem. Also one of their features that have appeared in recent months: the rise in price of tickets. Previously, the site was considered inexpensive, but recently the cost of tickets has increased. As for the guarantees, the employees clearly observe and adhere to them. | The distinctive features of the site can be divided into positive and negative. The positive ones undoubtedly include a good range of tickets in different directions, the fast operation of the service, the convenience of using various filters to search for tickets. Among the negative aspects, users note high ticket prices and fees, as well as the lack of a clear pricing policy that could regulate price increases. There are also sometimes failures in updating the ticket list. |
Tickpick vs Stubhub – Payments |
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| TickPick accept payment from all major debit and credit cards, as well as PayPal. However, there is an important detail that causes dissatisfaction of users. We are talking about the fact that the service does not accept payment from Van moor Samsung Pay. It is also worth noting that the purchase of tickets is made only in dollars. Transactions are legal and are made within the framework of generally accepted financial rules. | It is very convenient to pay for tickets using this service. Since there are representative offices of the service in many countries of the world, payment with basic credit and debit cards takes place without any problems.
Often users call this service the most convenient in terms of payment. Transactions that are made when buying tickets are legal. If we are talking about a refund, then the refund is made to the same card with which the payment was made. |
Tickpick vs Stubhub – Summary |
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| There are both positive and negative reviews about the site. For example, judging by the reviews from the Trustpilot website, most customers do not like the site. Most complaints are received about late delivery, confusion with tickets, problems with seats, and inconsistency of the scheme and real seats. However, there are a lot of satisfied people, an increase in the number of customers indicates an increase in the rating of the company. | The website is one of the world leaders in the field of ticket sales. Despite the criticism, the service constantly continues to expand and attract new customers. There are many more positive reviews about the site than negative ones. The management of the service has a large-scale approach to solving strategic tasks and attracting new users. The service strategy is working in the right direction and according to customer estimates, Stubhub currently receives 8 stars out of a possible 10. |